- A venue at a high school, with as many as 10-12 counters, each manned by an AERO/Asst AERO/UDC (LDC?) & assisted by DO-cum-BLO, & catering to long queues of applicants in the verandahs.
- The long queues are waiting to appear in front of the official manning the counter, where the applicant is being asked to put his signature (or LTI) on the form & produce the original documents in favour of his claim (which the official is noting on the form).
- Each counter is normally dealing with applications of a part, all bunched together, & the official is almost gheraoed while he tries frantically to retrieve the form.
- Very little scope is available to the AERO/Asst AERO (where available -- some counters are manned by clerical staff !) for actually hearing the applicant at the spot & recording his decision.....so after obtaining signature/LTI & checking the original documents, the applicant is summarily dismissed....& the official is probably memorising the decision of acceptance/rejection - to be recorded later.
- There is a "mela"-like ambience outside the venue, with ice-cream vendors & chat-walas and groups of applicants resting under tree-sheds.
Is this the usual picture everywhere?
ANY suggestions ?
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